What to Tell Your Groomer Before Bringing a Dog With Fleas

Tell the Team Your Dog Has Fleas

The first and most important step is to let the team know your dog has fleas when you request the visit. This allows the groomer to confirm suitability and plan the cleansing service.

Honesty helps the team prepare and keeps the service safe. If the groomer arrives and discovers fleas without prior notice, they may not be able to provide the cleansing service. Mentioning fleas in advance ensures the team can bring the right products and plan the visit appropriately.

See the flea treatment page for what the service includes. The groomer needs to know about fleas before the visit to confirm the service is suitable for your dog.

Describe the Severity

Describe how severe the situation is — whether you have seen a few fleas or a heavier presence. This helps the groomer understand what the cleansing groom will involve.

• A few fleas: a standard cleansing groom may be sufficient.
• A heavier presence: the groomer may need to adjust the approach, and you may need to treat your home environment.
• Visible skin irritation: mention this so the groomer can assess suitability.

A heavier presence may also mean your home or other pets need attention, which is worth discussing with your veterinarian. The groomer can advise on the grooming service, but environmental treatment and veterinary care are separate concerns. Read our guide on flea grooming vs. veterinary prevention.

Being descriptive about the severity helps the groomer plan the right approach.

Share Your Prevention Status

Let the team know whether your dog is on a veterinary prevention plan. This helps the groomer understand the context and recommend the right approach.

If your dog is on prevention, the flea-cleansing groom is a refreshing addition when fleas slip through. If your dog is not on prevention, your veterinarian is the right resource for an ongoing plan. Grooming cleans the coat of fleas encountered between preventatives; it does not replace prevention.

Share:

• Whether your dog is currently on a prevention product.
• The type of product (topical, oral, collar), if known.
• When the last prevention dose was applied.
• Whether your veterinarian has recommended a specific plan.

This information helps the groomer understand your dog's parasite care context. Read our guide on what to ask about flea treatment.

Mention Other Pets in the Home

If you have other pets, especially cats, mention them. Flea products must respect the intended species, age, weight, and label directions, and dog products are not automatically suitable for cats.

Do not combine products without veterinary guidance. Your veterinarian can help you coordinate care across all your pets safely. If you have multiple dogs, they may all need treatment. If you have cats, they need cat-safe products — never use dog flea products on cats.

Sharing information about other pets helps the groomer understand the household context. While the groomer only treats the dog being groomed, knowing about other pets helps you plan comprehensive care with your veterinarian.

Share Your Dog's Health Details

Share relevant health details about your dog:

• Age: puppies and senior dogs may have different suitability.
• Weight: some products are weight-specific.
• Skin sensitivities or allergies.
• Current medications.
• Pregnancy or nursing status, if applicable.
• Any health conditions your veterinarian is managing.

This information helps the groomer assess whether the flea-cleansing shampoo is appropriate for your dog. If your dog has significant health concerns, the groomer may recommend consulting your veterinarian before the service. Read our guide on how to describe your dog's additional grooming needs.

The groomer prioritizes your dog's safety and comfort, so share all relevant health information.

Ask What the Groom Includes

Ask the team what the flea-cleansing groom includes and what to expect. The service is a flea-cleansing shampoo bath added to a package like Bath Service, Mini Grooming, or Full Grooming.

Good questions include:

• What does the cleansing groom include?
• What shampoo is used?
• How long does the service take?
• What should I expect after the groom?
• Does the groom provide ongoing protection?

The groomer can answer these questions and help you set realistic expectations. Remember that the groom is a cleansing service, not prevention. Read our guide on what to ask about flea treatment to prepare your questions.

Prepare Your Dog for the Visit

Prepare your dog for the grooming visit:

• Keep your dog calm and comfortable before the groomer arrives.
• Have your dog's information ready (breed, age, weight, health details).
• Ensure your dog is accessible when the groomer arrives.
• If your dog is anxious, mention that so the groomer can work patiently.

The groomer works at your dog's pace, prioritizing comfort. If your dog is anxious about grooming, read our guide on how to prepare for your dog's first mobile grooming visit for tips.

Preparation helps the visit go smoothly and keeps your dog comfortable.

How to Request the Visit

When you request the appointment, mention fleas, describe the severity, share your prevention status, note other pets, share health details, and include your dog's breed, coat condition, age, and ZIP code.

We serve from Deltona to Kissimmee, and a team member will confirm suitability, route availability, and provide a personalized quote. Explore the services overview and the contact page.

To request the visit, call (407) 775-8865 or use our appointment-request form. Share the details above so the team can plan the right approach.